Chapter 2 - Listening #10 The Slow Lane Government The Slow Lane is for governments, too. When crisis hit Sefton Council, it became a listening government. City leaders took an unusual turn: instead of imposing cuts from above, they involved citizens at every step of the way.
Introduction #1 Preamble: Enlightenment on The Cally I’ve spent the last 20 years travelling the world telling people how to fix problems faster. But the reality I encountered taught me something else entirely. The quickest way to really change the world is to slow down and listen. A day at a notorious London prison truly opened my eyes.
